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Frequently asked questions

Answers to the questions we are asked most often. Cannot find what you need? Get in touch for a friendly chat.

An amount of money to support your health and wellbeing needs, planned and agreed between you and your local NHS team. It gives you greater choice and control over the care you receive.

A personal health budget comes from the NHS, while a personal budget comes from your Local Authority after a community care assessment. Local Authorities can charge for services, so you may need to contribute based on your income and savings. Often the two can be combined.

Where you receive funding from your Local Authority or the NHS, the cost of our services should be included within your support plan. We always agree fees in advance and offer a no obligation personalised quote.

Yes. We can support you to employ Personal Assistants or carers, including setting up insurance, arranging DBS checks and sourcing training where needed.

We can. Our payroll service handles wages, tax, National Insurance and pensions, and our Managed Account service can open an account in your name, pay wages and invoices, keep records and prepare your account for audit.

Still have a question? Get in touch for a friendly chat.

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Ready to have your health, your way?

We will make accessing and managing your budget a seamless and stress free experience.

An informal, no obligation chat. No pressure, just clear answers.

  • Often no cost to you
  • Clear, agreed fees so you stay in control
  • Support shaped entirely around you